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Policies

Placing an Order
Forms of Payment Accepted
Shipping Rates
Insurance
Returns
Security
Privacy Statement



Placing an Order
Placing an order with us is Fast and Secure using our online shopping cart. To place an order, simply click on the Add to Cart button next to each item. You can then check out or continue shopping and adding product to your cart. When you are ready to check out, click on the View Cart button in the upper left hand corner and follow the simple directions.
You will create an account with us that will store your personal information(ie. name, email and shipping address), so the next time you shop with us, all you will have to do is log into your account. Please Note: Your payment information will not be store with your account, so it must be reentered on your next order.

If you experience any difficulties in placing an order, please contact us.

If you have made a purchase with us, please fill out our Feedback Form  to let us know what you thought of your shopping experience!

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Forms of Paymet Accepted
As follows:

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Shipping Rates
All packages are shipped via the USPS using first class or priority mail. We offer 2 choices of FIXED rate shipping. Rates are for US orders Only!

1-4 Items$4.99
5-7 Items$6.99
8-12 Items$8.99
13-17 Items$10.99
17 or more1/2 the actual shipping rate.
We will contact you with a total.

International Shipping
All International customers will pay actual shipping costs. After placing an order we will notify you within 3 days what the shipping costs will be. You can decide at that time whether you want the purchase or not.

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Insurance
The above shipping rates do not include insurance. We highly recommend adding insurance to your purchase, as we can not be held responsible for items lost or damaged by the postal service. 

USPS Insurance is an additional $1.10

If you would like to add insurance to your purchase, please select
US Customer with Insurance at checkout and it will be added to your total.

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Returns
Customer Satisfaction is our highest priority. If for any reason you are dissatisfied with a product you have purchased, you may return it to us within 10 days for a full refund less the original shipping charge. Products must be returned in their original condition and clothing must have all tags intact.

PLEASE NOTE: Items in the Bargain Basement aresold As Is and are Non-Refundable.

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Security
WornButNotForgotten.com uses industry-standard Secure Sockets Layer (SSL) security to transfer all your credit card information. You'll know that you're entering the secure section of our site by the key or lock icon at the bottom of your browser.

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Privacy Statement
All information submitted to this site is private, and will not be sold, traded, or distributed in any medium. All information submitted is kept confidential unless the user requests otherwise. Information provided to WornButNotForgotten.com is used for internal purposes only (payment, notifications, etc). Please Note: Our site contains links to outside websites. We are not responsible for the contents or the privacy issue of those said sites.

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Thank you and Happy Shopping!


















Worn But Not Forgotten, San Juan Capistrano, CA
Customer pickup available in the San Juan Capistrano, CA area.
Email: info@wornbutnotforgotten.com
All Rights Reserved 1999-2011 Worn But Not Forgotten
Copyrights and Trademarks belong to their respected companies.
Comments or Problems? sales@wornbutnotforgotten.com